Privacy Policy

Effective Date: 01-04-2026
Last Updated: 01-04-2026

This Privacy Policy describes how KS IGNITED SOFTWARE Pvt Ltd ("Company", "We", "Our", "Us") collects, uses, and protects information when you use our school management mobile applications and web platforms (collectively, the "Services").

Our applications are developed for educational institutions (schools) and may be branded differently depending on the institution (e.g., school-specific app names). This policy applies to all such applications powered by our platform.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all school management applications developed and maintained by KS IGNITED SOFTWARE Pvt Ltd, including apps customized for individual schools.

2. Information We Collect

2.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Profile Photo

2.2 Institutional & Student Data

  • Student records and academic information
  • Attendance records
  • Fee and payment information (future feature)
  • Reports and performance data
  • Documents uploaded by users

2.3 Account Information

  • Login credentials (Email & Password)

2.4 Device & Technical Information

  • IP address
  • Device type and OS version
  • App usage logs
  • Error and crash reports

2.5 Device Permissions

Our app may request access to:

  • Location (future use) – for security and attendance tracking
  • Camera – for profile photo or document uploads
  • Storage/Files – to upload/download documents

Permissions are requested only when required and with user consent.

3. How We Use Information

  • To provide and operate school management services
  • To manage user accounts and authentication
  • To maintain student records and academic data
  • To improve app performance and user experience
  • To provide support and communication
  • To ensure security and prevent unauthorized access
  • To comply with legal requirements

4. Data Sharing and Disclosure

We do NOT sell personal data.

  • Data is shared only with the respective school/organization using the system
  • Data may be shared with service providers (e.g., hosting providers)
  • Data may be disclosed if required by law or legal process

5. Data Storage and Security

All data is securely stored on cloud infrastructure (e.g., AWS). We implement:

  • Secure servers and encryption practices
  • Access control mechanisms
  • Regular monitoring and backups

However, no system can be completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data as long as required to provide services to the institution or comply with legal obligations.

7. Children's Privacy

Our applications are intended for use by schools and may involve data of children under 13.

  • We do not directly collect data from children without institutional authorization
  • Schools are responsible for obtaining parental consent
  • Data is processed only for educational and administrative purposes

8. Account Deletion Policy

Users may request account deletion by contacting us at:

πŸ“§ Email: ksignited@gmail.com

  • Requests are processed within 7 days
  • All personal data will be deleted unless required by law

9. Third-Party Services

Currently, we do not integrate third-party services. However, future integrations may include:

  • Payment gateways
  • Analytics tools
  • Communication APIs

Such services will have their own privacy policies.

10. Payments (Future Scope)

In future, the app may support fee payments through secure payment gateways. We will not store sensitive payment details such as card numbers.

11. International Data Transfer

Data may be stored and processed on servers located outside your region. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page.

13. Contact Information

KS IGNITED SOFTWARE Pvt Ltd
127 Bangur Avenue, Block A,
Bangur Avenue, Jessore Road,
North 24 Parganas – 700055,
West Bengal, India

πŸ“§ Email: ksignited@gmail.com
πŸ“ž Phone: +91-70038-85334
🌐 Website: https://ignitedsoft.in/