Account Deletion Policy
This Account Deletion Policy explains how users of applications developed by KS IGNITED SOFTWARE Pvt Ltd can request deletion of their accounts and associated data.
1. Scope
Our applications are designed for schools and educational institutions. User accounts such as students, staff, and administrators are created and managed by the respective school authority.
2. How to Request Account Deletion
If any student or staff member wishes to delete their account, they must follow the process below:
- Contact your school administrator directly (recommended)
- Or send a request via email to our support team
π§ Email: ksignited@gmail.com
π Phone: +91-70038-85334
Please include the following details in your request:
- Full Name
- Registered Email or Phone Number
- School Name
- Reason for deletion (optional)
3. Verification Process
To protect user data, we may verify your identity before processing the deletion request. This may include confirmation from the respective school administration.
4. Processing Time
- All account deletion requests are processed within 7 working days
5. Data Deletion
Upon successful verification:
- Your account will be permanently deleted
- Personal data will be removed from our active systems
However, certain data may be retained:
- If required by law
- For legitimate institutional or administrative purposes
6. Important Notes
- Since accounts are managed by schools, final approval may depend on the institution
- Deletion of student data may impact academic records maintained by the school
- We act as a technology provider; data ownership lies with the institution
7. Contact Information
KS IGNITED SOFTWARE Pvt Ltd
127 Bangur Avenue, Block A,
Bangur Avenue, Jessore Road,
North 24 Parganas β 700055,
West Bengal, India
π§ Email: ksignited@gmail.com
π Phone: +91-70038-85334
π Website: https://ignitedsoft.in/